{"id":3,"date":"2026-03-27T12:12:22","date_gmt":"2026-03-27T12:12:22","guid":{"rendered":"https:\/\/www.latest-ufo-sightings.net\/shop\/?page_id=3"},"modified":"2026-04-04T11:14:12","modified_gmt":"2026-04-04T11:14:12","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy \/ Returns &amp; Refund Policy \/ Contact"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n\n\n<p>This website is operated by:<\/p>\n\n\n\n<p><strong>BOREA IT d.o.o.<\/strong><br>Slovenia<br>VAT ID: SI64114317<\/p>\n\n\n\n<p>Email: report@latest-ufo-sightings.net<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Personal Data We Collect<\/h2>\n\n\n\n<p>We may collect the following types of personal data:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">a) Orders (WooCommerce)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full name<\/li>\n\n\n\n<li>Billing and shipping address<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number (if provided)<\/li>\n\n\n\n<li>Order details<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">b) User Accounts<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Order history<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">c) Contact Forms<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Message content<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">d) Newsletter (Brevo)<\/h3>\n\n\n\n<p>If you subscribe, we collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email address<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Data<\/h2>\n\n\n\n<p>We use your data to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and deliver orders<\/li>\n\n\n\n<li>Communicate with customers<\/li>\n\n\n\n<li>Send newsletters and promotional emails (only if subscribed)<\/li>\n\n\n\n<li>Improve our website and services<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal Basis (GDPR)<\/h2>\n\n\n\n<p>We process your data based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contractual necessity<\/strong> (processing orders)<\/li>\n\n\n\n<li><strong>Legal obligations<\/strong> (accounting, tax laws)<\/li>\n\n\n\n<li><strong>Legitimate interests<\/strong> (website improvement, fraud prevention)<\/li>\n\n\n\n<li><strong>Consent<\/strong> (newsletter subscriptions)<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5. Payments<\/h2>\n\n\n\n<p>We use third-party payment providers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PayPal<\/strong><\/li>\n\n\n\n<li><strong>Stripe<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Your payment details are processed securely by these providers. We do not store your full payment information.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Analytics and Tracking<\/h2>\n\n\n\n<p>We use tools such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Google Analytics<\/li>\n<\/ul>\n\n\n\n<p>These tools may collect anonymized data such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Pages visited<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">7. Email Marketing<\/h2>\n\n\n\n<p>We use <strong>Brevo<\/strong> for email marketing.<\/p>\n\n\n\n<p>You can unsubscribe at any time via the link in our emails.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Sharing<\/h2>\n\n\n\n<p>We may share your data with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment providers (PayPal, Stripe)<\/li>\n\n\n\n<li>Hosting provider (Hostinger)<\/li>\n\n\n\n<li>Delivery partners (for shipping orders)<\/li>\n\n\n\n<li>Email marketing provider (Brevo)<\/li>\n<\/ul>\n\n\n\n<p>We do not sell your personal data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Data Retention<\/h2>\n\n\n\n<p>We retain your personal data:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>As long as necessary to fulfill orders<\/li>\n\n\n\n<li>As required by law (e.g., accounting obligations)<\/li>\n\n\n\n<li>Until you request deletion<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your Rights (GDPR)<\/h2>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your data<\/li>\n\n\n\n<li>Correct your data<\/li>\n\n\n\n<li>Delete your data<\/li>\n\n\n\n<li>Restrict processing<\/li>\n\n\n\n<li>Data portability<\/li>\n\n\n\n<li>Withdraw consent<\/li>\n<\/ul>\n\n\n\n<p>To exercise your rights, contact us at: report@latest-ufo-sightings.net<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Cookies<\/h2>\n\n\n\n<p>We use cookies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure proper website functionality<\/li>\n\n\n\n<li>Analyze traffic<\/li>\n\n\n\n<li>Improve user experience<\/li>\n<\/ul>\n\n\n\n<p>You can control cookies via your browser settings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Data Security<\/h2>\n\n\n\n<p>We implement appropriate technical and organizational measures to protect your data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Policy<\/h2>\n\n\n\n<p>We may update this Privacy Policy at any time. Changes will be posted on this page.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact<\/h2>\n\n\n\n<p>If you have any questions about this Privacy Policy, contact us at: report@latest-ufo-sightings.net<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns &amp; Refund Policy<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">1. Return Period<\/h2>\n\n\n\n<p>We offer a <strong>14-day return policy<\/strong>, which means you have 30 days from the date of delivery to request a return.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Eligibility for Returns<\/h2>\n\n\n\n<p>To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be <strong>unused, unworn, and in its original condition<\/strong><\/li>\n\n\n\n<li>The item must be returned in its <strong>original packaging<\/strong><\/li>\n\n\n\n<li>You must provide a <strong>receipt or proof of purchase<\/strong><\/li>\n<\/ul>\n\n\n\n<p>We reserve the right to refuse returns that do not meet these conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Non-Returnable Items<\/h2>\n\n\n\n<p>The following items cannot be returned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom or personalized products<\/li>\n\n\n\n<li>Digital products or downloadable items<\/li>\n\n\n\n<li>Gift cards<\/li>\n\n\n\n<li>Items damaged due to misuse<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Return Process<\/h2>\n\n\n\n<p>To initiate a return, please contact us at: report@latest-ufo-sightings.net<\/p>\n\n\n\n<p>Include your order number and reason for return.<\/p>\n\n\n\n<p>If your return is approved, we will provide instructions on how and where to send your package.<\/p>\n\n\n\n<p>\u26a0\ufe0f Items sent back without prior approval will not be accepted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Return Shipping<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for return shipping costs<\/li>\n\n\n\n<li>Shipping costs are non-refundable<\/li>\n\n\n\n<li>We recommend using a trackable shipping method<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Damaged or Defective Items<\/h2>\n\n\n\n<p>If your item arrives <strong>damaged, defective, or incorrect<\/strong>, please contact us within <strong>48 hours of delivery<\/strong>.<\/p>\n\n\n\n<p>We will:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replace the item free of charge, or<\/li>\n\n\n\n<li>Offer a full refund if replacement is not possible<\/li>\n<\/ul>\n\n\n\n<p>Please include photos as proof.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Refunds<\/h2>\n\n\n\n<p>Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p>If approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be processed to your original payment method (PayPal or Stripe)<\/li>\n\n\n\n<li>Please allow <strong>5\u201310 business days<\/strong> for the refund to appear<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Late or Missing Refunds<\/h2>\n\n\n\n<p>If you haven\u2019t received a refund:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check your bank account again<\/li>\n\n\n\n<li>Contact your payment provider (PayPal\/Stripe)<\/li>\n\n\n\n<li>Contact us at report@latest-ufo-sightings.net<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">9. Exchanges<\/h2>\n\n\n\n<p>We only replace items if they are defective or damaged.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. EU Customers (Right of Withdrawal)<\/h2>\n\n\n\n<p>If you are located in the European Union, you have the right to withdraw from your purchase within <strong>14 days<\/strong> without giving any reason.<\/p>\n\n\n\n<p>This right applies in addition to our 30-day return policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Contact<\/h2>\n\n\n\n<p>For any questions regarding returns and refunds, contact us at: report@latest-ufo-sightings.net<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Data Controller This website is operated by: BOREA IT d.o.o.SloveniaVAT ID: SI64114317 Email: report@latest-ufo-sightings.net 2. What Personal Data We Collect We may collect the following types of personal data: a) Orders (WooCommerce) b) User Accounts c) Contact Forms d) Newsletter (Brevo) If you subscribe, we collect: 3. How We Use Your Data We use [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":7260,"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/7260"}],"wp:attachment":[{"href":"https:\/\/www.latest-ufo-sightings.net\/shop\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}